We offer advice to help people resolve their problems on a wide range of issues, including


social security – benefits – consumer rights – taxation – debt and credit – housing – employment problems – family and relationship problems – the legal system – local services and groups – health and disability – neighbourhood problems – immigration and nationality – human rights – education – travel – much more



  • November 4th 2013 is National Consumer Week, and we’re using the week to launch a month-long campaign to raise awareness about buying a used car. You can use this opportunity to work in partnership in your area to help educate consumers about used cars. Activities and promotional work during this month will help consumers to become more savvy when it comes to used cars, and support year-round efforts to support consumers with the important decisions when buying a car. (more…)
  • NOTICE OF ANNUAL PUBLIC MEETING Gateshead Citizens Advice Bureau NOTICE IS GIVEN that the Annual Public Meeting of Gateshead Citizens Advice Bureau will be held in The Davidson Building, Swan Street, Gateshead NE8 1BG on Thursday 21st November 2013 at 5:30, when the following ordinary business will be transacted: 1. The election of members to the Trustee Board for 2013 2. The sharing of information regarding the achievements of the Service during the previous year and its plans for the future
  • Record number of Citizens Advice volunteers contributed £100 million hours of work last year

    Citizens Advice our member body for all local bureau have recently added up the total value volunteers add to the charity.  To celebrate this they have produced a video to mark the occasion.  This is a huge achievement for us and one that really is heart warming given the additional strain many of our clients are experiencing.   At Gateshead Advice Centre our contribution to this as the local Bureau for Gateshead is in the order of 14,500 hours valued in excess of £200,000 for the last financial year. A big thank you to all of our volunteers!  
    [yvideo id="0K0wy9iohwM" width="" height="" resize="yes"]
        If you are interested in volunteering at Gateshead Advice Centre: Volunteer Now  
  • Suspected loan sharks arrested following operation in Gateshead

      loan sharks

    Two men aged 38 and 41 have been arrested on suspicion of illegal money lending following an operation in Gateshead this morning. (more…)
  • foodbank_logo_Gateshead-logoGateshead Advice Centre is a Distribution Centre for Gateshead Food Bank.
  • George Hepburn Byline: George Hepburn In my youth, I ran a market stall. I liked the banter with the passers by.   I enjoyed those sharp winter mornings when I warmed my hands around a mug of tea. I had the making of a street trader.   Our stall stocked welfare leaflets and we helped people claim their benefits. As a group of students, we believed we should take our goods out to the market place and we did a brisk trade.   The trouble was that the benefits system, even in those days, was fearfully complicated and I eventually gave up my place behind the stall to more zealous and learned colleagues who had studied the rule book. (more…)


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