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Gateshead Advice Centre

Do you live or work in Gateshead?

Gateshead Advice Centre offers you free, quality advice.

  • The work we do for you is confidential
  • The advice we give to you is independent and impartial.
  • We work hard to ensure that you do not suffer through lack of knowledge of your rights and responsibilities, or of the services available to you, or through an inability to express your needs effectively.

We have highly skilled and experienced advisors that are trained to equip you with the tools you need to tackle your problems. Some of the areas we can deal with are:

Benefits, Consumer, Debt, Education,
Employment, Finance, Health, Housing,
Immigration, Legal, Relationships, Signposting,
Taxes, Transport, Utilities.

If you have problems that are getting on top of you then please, get in touch, we would love to hear from you.

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    "Now me and my partner and our son are living together and are both at colle ge and are managing our money and paper work well"
    [Young People's Service client]”

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  • Impact!

    In 2009/10 Gateshead Advice Centre:

    • Advised 14,000 clients on 34,000 issues

    • Obtained over £14 million of financial benefit for clients

    • Volunteers gave £370,000 worth of volunteer time

    • Contributed over £10 million to the local community through its Debt work

    • Dealt with almost 4,300 Debt clients

    • Obtained almost £5 million in financial gains for Debt clients

    • Dealt with over 5,000 Benefits clients

    • Helped clients claim £9 million worth of Benefits

    • Prevented 94 clients being evicted and becoming homeless

    • Avoided hundreds more from reaching this stage through timely Debt assistance

    • Provided 787 home visits to people who could not otherwise access the Services

    • Assisted 1,584 people at local outreach drop-in and specialist surgeries

    • Successfully ran two local advice days in the Town Centre resulting in 169 new cases

    • Achieved a 97% satisfaction rating with clients

    • Through social policy work, established a contact person at Gateshead Council to deal with Bailiffs activities.
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